Return & Refund Policy

This policy applies to online payments made through the website for services and digital products offered by Amara, including music distribution, publishing, licensing and related services.

Most of our offerings are digital services that are delivered, or begin performance, immediately after payment. Because of their nature, such services may not be returnable once delivery or performance has started.

You may request a refund if a paid service was not provided, was charged in error or as a duplicate transaction, or materially differs from what was described at the time of purchase. Refund requests must be submitted within 14 days of the payment date.

Refunds are generally not available for services that have already been fully performed or delivered, for third-party fees already remitted (such as distribution or store fees), or where a separate written agreement specifies other terms.

To request a refund or cancellation, contact us at [email protected] with your payment date, amount, transaction reference and the reason for the request. We may ask for additional information to verify the transaction.

Approved refunds are returned to the original payment method used for the purchase. Refunds are typically processed within 7–14 business days after approval; the exact timing may depend on your bank or card issuer.

For any questions about this Return & Refund Policy, contact Amara LLC at [email protected] or +374 55 71 20 31.